FAQ's - Frequently Asked Questions

Back Office FAQ's

Reasons for no Shop Enquiry Figures

1. Register Number is not setup on Cash Register. Call your Casio Dealer.
2. Cash Register date and time is incorrect. Call your Casio Dealer.
3. Escaped out of red possible corruption screen.

Reasons for red "Possible Corruption" Screen

1. Didn’t shut down The Business Back Office System in the proper manner.
2. Power Failure. (Run the Flowmaster Database Recovery Utility).
3. Switched computer off without exiting application. (Run the Flowmaster Database Recovery Utility).
4. Computer hardware malfunctioning. Call your Hardware Dealer.
5. Windows Operating System malfunctioning. Call your Hardware or Windows Dealer.
6. Virus Infection. Ensure your virus checker is up to date!